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Nothing is lost.","ga4Button":"Reconnect Google Analytics","klaviyoButton":"Reconnect Klaviyo"},"trends":{"title":"Trends and benchmarks","subtitle":"What's moving and by how much, compared with the previous period.","charts":{"funnel":{"title":"Conversion funnel","subConnected":"Sessions → view → cart → checkout → purchase (purchase from Woo)","subNotConnected":"Connect Google Analytics to see the full funnel","emptyTitle":"No GA4 data in this window","emptyBodyConnected":"Connect Google Analytics to see the full conversion funnel.","emptyBodyNotConnected":"We'll show sessions → view → add to cart → checkout → purchase once GA4 is connected.","pctOfSessions":"{pct}% of sessions","dropOff":"{pct}% drop-off from {stage}","flatVs":"flat vs {stage}","legendGa4":"GA4 stages","legendWoo":"Woo purchases (revenue truth)"},"revenue":{"title":"Revenue trend","sub":"Daily gross revenue"},"aov":{"title":"Average order value","sub":"Daily AOV (zero days hidden)"},"ordersPerDay":{"title":"Orders per day","sub":"Volume cadence"},"newReturning":{"title":"New vs returning buyers","sub":"By first-ever-order-on-store classification"}}},"charts":{"empty":"No data in this window.","emptyOrders":"No orders in this window","tooltip":{"revenue":"Revenue","orders":"Orders","aov":"AOV","ordersSuffix":"orders","revenueSuffix":"revenue","klaviyoEventsSuffix":"Klaviyo events","newLower":"new","returningLower":"returning"},"legend":{"new":"New","returning":"Returning","klaviyoTouched":"Klaviyo-touched","directUnattributed":"Direct / unattributed","klaviyoEvents":"Klaviyo events"}},"correlate":{"title":"Cross-channel correlation","subtitleBoth":"Klaviyo flow events vs sales, plus GA4 channel attribution side-by-side with Woo.","subtitleKlaviyo":"Where Klaviyo activity overlaps with sales. 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We never modify your product feed or account settings.","gate":{"title":"Google Merchant Center isn't included in your plan","body":"Your {plan} plan doesn't include the Google Merchant Center connector. Upgrade to monitor your Shopping feed health.","currentPlan":"current","seePricing":"See pricing"},"empty":{"needStorePrefix":"You need to connect a store first.","connectWoo":"Connect WooCommerce","allConnected":"All your stores already have Google Merchant Center connected. Disconnect from a store first to reconnect.","none":"No eligible stores."},"resume":{"notice":"Resume, you authenticated but haven't picked a merchant account yet","pickAccount":"Pick an account"},"reconnect":{"notice":"Google refresh token expired, reconnect to resume sync","button":"Reconnect"},"connected":{"notice":"Connected. 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Your first brief lands tomorrow at 8 AM."},"statusRow":{"loading":"Checking…","pending":"Queued, worker picks it up within 5 minutes","running":"Backfilling your store data…","completed":"Sync complete","failed":"Sync failed"},"errors":{"fetchStatus":"Could not fetch sync status","httpStatus":"HTTP {status}","network":"Network error"}}},"settings":{"team":{"title":"Team","subtitle":"Manage who has access to {name}. Invited teammates share the workspace, plan, and connected stores.","roles":{"owner":"owner","admin":"admin","member":"member","super_admin":"super admin"},"banner":{"suspended":"{count, plural, one {# member} other {# members}} suspended, workspace over seat limit","warned":"{count, plural, one {# member} other {# members}} losing access on {date}","graceDeadline":"the grace deadline","currentPlan":"current","body":"Your {plan} plan allows {limit, plural, one {# seat} other {# seats}} but the team is currently at {used}. 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No AI here, just SQL.","generatedPrefix":"Generated {relative}","generatedPrefixWithCost":"Generated {relative} · cost ${cost}","briefIdLabel":"brief.id {id}…","relSeconds":"{n}s ago","relMinutes":"{n}m ago","relHours":"{n}h ago","relDays":"{n}d ago","emptyNoStoreTitle":"Connect a store first","emptyNoStoreBody":"Daily briefs need a connected store to analyze.","connectWooCta":"Connect WooCommerce","emptyNoBriefTitle":"No brief yet for {storeName}","emptyNoBriefBody":"The first brief is generated after the initial backfill completes. If you connected this store within the last few minutes, refresh in a bit. 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All rights reserved.","builtBy":"Built by Koryntis · skyzer.io"},"home":{"meta":{"title":"Skyzer - Daily operational brief for WooCommerce","description":"Skyzer reads your store overnight and tells you what changed, why it changed, and what to do today. One email, one action, one click. Built for WooCommerce merchants."},"hero":{"badge":"Now in early access · WooCommerce first","titleLead":"Daily operational intelligence for","titleAccent":"commerce","subhead":"Skyzer reads your store overnight and tells you what changed, why it changed, and what to do today. One email. One action. One click.","ctaPrimary":"Get early access","ctaSecondary":"See how it works","audience":"For WooCommerce stores doing $500k to $5M in revenue. 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Cancel anytime from your workspace settings. All plans include the morning brief, data sync, and email support."},"pricingFaq":{"items":{"seat":{"q":"What does 'seat' mean?","a":"A seat is one person (a User) with access to a workspace. The owner counts as a seat. Pending invitations also count until they're accepted or revoked."},"switch":{"q":"Can I switch plans later?","a":"Yes. Upgrades take effect immediately. Downgrades trigger a 7-day grace period for any teammates or stores over the new limit, so you can re-organize without losing work."},"cancel":{"q":"What happens when I cancel?","a":"Your workspace drops to Free at the end of the billing period. Your historical data stays. You can re-upgrade anytime, nothing is deleted."},"yearly":{"q":"Is there a yearly discount?","a":"Yes. Yearly billing saves about 17% (two months free). The toggle above shows the per-month equivalent."},"custom":{"q":"Do you offer custom plans?","a":"Yes. If you need more stores, SSO, dedicated support, or custom integrations beyond what Enterprise or Max cover, get in touch via our contact page and we'll spec a plan that fits."},"card":{"q":"Do I need a credit card to start?","a":"No. The Free plan is open-ended with no card required. Paid plans need a card at signup."}}},"faq":{"meta":{"title":"FAQ","description":"Answers about Skyzer plans, billing, security, AI, connectors, and how the daily brief works."},"hero":{"badge":"Frequently asked questions","title":"Everything you wanted to know.","subheadPrefix":"If you can't find what you need, reach out via our","subheadLink":"contact page"},"nav":{"sectionsLabel":"Sections"},"footer":{"title":"Still have questions?","emailPrefix":"Get in touch via our","contactLink":"contact page","orBrowse":"or browse the","docsLink":"product documentation"},"sections":{"product":{"title":"Product basics","items":{"whatIs":{"q":"What is Skyzer?","a":"Skyzer is a daily operational brief for ecommerce teams. Every morning you get one screen that summarizes what changed in your stores and email overnight (revenue, orders, inventory issues, customer signals, campaign performance) and what to do about it today."},"who":{"q":"Who is it for?","a":"Owner-operators and operations leads at WooCommerce + Klaviyo stores doing roughly $500k to $5M in GMV. If your morning routine involves 10 dashboards and a coffee, you're the target user."},"howGenerated":{"q":"How is the brief generated?","a":"We pull your raw data overnight (orders, customers, products, campaigns, flows, profiles). A deterministic analyzer turns that into typed Findings (stockouts, dormant flows, lapsed VIPs, etc.). A language model then writes the natural-language brief grounded only in those Findings, it cannot invent numbers."},"timeToValue":{"q":"How long until I see value?","a":"Your first brief lands the morning after your first sync completes (usually within hours of connecting WooCommerce). With Klaviyo connected, cross-channel insights kick in by day 2 or 3 once we have enough campaign history."}}},"connectors":{"title":"Connectors + data","items":{"supported":{"q":"Which platforms are supported today?","a":"WooCommerce (full read access via REST API + webhooks), Klaviyo (private API key), Google Analytics 4 (OAuth), and Google Merchant Center (OAuth). Push destinations for the Audiences feature: Klaviyo, CSV export, Meta Custom Audiences, and Google Ads Customer Match. Shopify is on the roadmap."},"wooData":{"q":"What data does Skyzer pull from WooCommerce?","a":"Orders (up to 2 years), customers, products, stock, refunds, and webhooks for live updates. We don't read customer payment data, WooCommerce doesn't expose card numbers via its REST API anyway."},"writes":{"q":"Does Skyzer ever write to my store?","a":"Only when you explicitly approve a specific action in the brief (e.g., creating a Klaviyo email draft). Every write is logged with the merchant's approval timestamp. Reads are the default, writes are gated."},"freshness":{"q":"How fresh is the data?","a":"WooCommerce data is near-real-time via webhooks. Klaviyo syncs every 5 minutes via cron. The morning brief uses a snapshot from ~midnight local time so the numbers don't shift while you're reading."},"disconnect":{"q":"Can I disconnect?","a":"Yes, from your dashboard. Disconnect revokes our access immediately; historical data stays in your workspace unless you delete the workspace."}}},"ai":{"title":"AI + briefs","items":{"models":{"q":"Which AI models do you use?","a":"Gemini 2.5 Pro for the main brief writer, Gemini 2.5 Flash for shorter helpers, and GPT-5 mini for the insight detail page. We pick per-feature based on cost + quality, not lock-in."},"hallucinate":{"q":"Will the AI hallucinate numbers?","a":"No. The brief writer can only reference numbers from the deterministic Findings JSON. A grounding validator rejects any output that contains numbers not present in the source data."},"training":{"q":"Is my data used to train AI models?","a":"No. We use Gemini and OpenAI APIs with data-retention turned off. Your data is not used for training and is not shared with other customers."},"sources":{"q":"Can I see the source for each insight?","a":"Yes. Click any insight in the brief to open the detail page. You get the raw Findings JSON, the customer/order list, the AI prompt + completion, and a re-grounded analysis on demand."}}},"plans-billing":{"title":"Plans + billing","items":{"free":{"q":"How does the free plan work?","a":"One store, one seat, full daily brief. No card required, no time limit. Designed so you can evaluate Skyzer with real data before paying."},"seat":{"q":"What does 'seat' mean?","a":"One person (a User) with access to a workspace. The owner counts. Pending invitations also count until they're accepted or revoked."},"switch":{"q":"Can I switch plans?","a":"Yes. Upgrades take effect immediately. Downgrades start a 7-day grace window: anything (members, stores) over the new limit gets a warning so you can re-organize. Nothing is silently deleted."},"yearly":{"q":"Yearly billing savings?","a":"About 17% off (two months free). The pricing page toggle shows the per-month equivalent."},"cancel":{"q":"What happens when I cancel?","a":"Your workspace drops to Free at the end of the billing period. Historical data stays. You can re-upgrade anytime."}}},"team":{"title":"Team + access","items":{"invite":{"q":"Can I invite teammates?","a":"Yes. The workspace owner (or admin) can invite via Settings, Team. Invited members share the workspace, plan, and connected stores. Roles are member (read-only daily brief), admin (manage connectors + team), owner (billing + plan changes)."},"multiple":{"q":"Can I belong to multiple workspaces?","a":"Yes. If you're invited to another tenant's workspace, you'll see a workspace switcher in the sidebar. Each workspace is fully isolated (separate stores, briefs, plan, billing)."},"downgrade":{"q":"What if my plan no longer supports the team size?","a":"If a downgrade puts you over the seat limit, the newest non-owner members get a 7-day grace warning (email + UI banner). The owner can upgrade or remove a teammate to lift the suspension. Suspended members are never deleted, access is reversible."}}},"security":{"title":"Security + privacy","items":{"storage":{"q":"How is my data stored?","a":"MySQL 8 on a hardened OVH VPS in Beauharnois, Canada. Backups daily. Credentials (API keys, OAuth tokens) are encrypted at rest with AES-256-GCM using a key that never leaves the server."},"location":{"q":"Where is my data physically located?","a":"Beauharnois, Quebec, Canada. We chose Canadian hosting deliberately, it keeps us under PIPEDA and gives our Canadian customers data residency."},"certifications":{"q":"Do you have SOC 2 / ISO 27001?","a":"Not yet, Skyzer is early-stage and pursuing both as we grow. In the meantime, we publish our security practices at /security and respond to vendor questionnaires."},"delete":{"q":"How do I delete my data?","a":"Owners can delete the workspace from Settings (coming soon). Until that UI ships, reach out via our contact page from your account address and we'll process the deletion within 7 days. All data + backups purge."},"aiData":{"q":"Is the AI talking to my store data?","a":"The AI only receives the deterministic Findings JSON (aggregated counts + IDs + masked summaries). It does not get raw customer emails, card data, or product images. Customer PII stays in our database, not in the AI prompt."}}}}},"about":{"meta":{"title":"About","description":"Skyzer is a Koryntis product. An operational intelligence layer built for DTC and e-commerce teams tired of stitching insight from ten dashboards every morning."},"hero":{"badge":"About","titleLead":"Built by operators.","titleAccent":"For operators.","body1":"Skyzer is a business intelligence web application for operators running online stores, built by Koryntis, a software company based in Ottawa, Canada.","body2":"We spent years watching DTC operators drown in dashboards, spreadsheets, and Slack pings. Skyzer is the tool we always wanted to give them: one screen at 8 AM that says what changed, why, and what to do next."},"mission":{"eyebrow":"Mission","title":"Operational clarity for commerce teams.","body1":"Merchants running growing online stores don't need another dashboard. They need a daily brief that ties revenue, inventory, marketing, feed health, and customer signals into one place and tells them exactly what deserves attention today.","body2":"Every Skyzer number traces back to the source data. Every finding is math, not opinion. The AI writes the summary; it never invents the numbers.","points":{"audit":"Every figure is auditable back to your source data","explicit":"Signals are silent when your store is healthy - no red numbers for their own sake","action":"Every finding comes with a concrete next step, not a chart"}},"contact":{"title":"Want to talk?","cta":"Get early access"},"contactLink":"Contact us"},"contact":{"meta":{"title":"Contact us","description":"Talk to the Skyzer team about early access, partnerships, or a custom plan for your commerce workspace."},"hero":{"badge":"Contact","titleLead":"We're a small team,","titleAccent":"we read every message.","subhead":"Whether you're evaluating Skyzer, curious about a specific integration, or looking for a custom plan, send us a note and we'll get back to you."},"info":{"title":"How we work","body":"Skyzer is a Koryntis product. Messages sent through this form land in the founding team's inbox. No autoresponders, no ticket queues.","responseTitle":"Response time","responseBody":"We aim to reply within one business day.","betterTitle":"For faster answers","betterBody":"If you already have an account and hit a bug, use the in-app support link in your workspace so we can pull your logs."},"form":{"nameLabel":"Your name","emailLabel":"Email","messageLabel":"Message","namePlaceholder":"Full name","emailPlaceholder":"you@company.com","messagePlaceholder":"What's on your mind?","submit":"Send message","sending":"Sending...","successTitle":"Thanks, message received.","successBody":"We'll get back to you within one business day.","errorGeneric":"Something went wrong sending your message. Try again in a minute.","errorInvalidName":"Please enter your name.","errorInvalidEmail":"That email address doesn't look right.","errorInvalidMessage":"Please write a short message so we know how to help.","errorRateLimit":"Too many messages from your address. Try again in a minute."}},"security":{"meta":{"title":"Security","description":"How Skyzer handles your data: encryption, hosting, retention, AI privacy, and how to request deletion."},"hero":{"badge":"Security + privacy","titleLead":"Built like an operator","titleAccent":"would want.","subhead":"Skyzer holds your store credentials, your customer data, and your revenue signals. We treat all three like they're irreplaceable, because they are."},"pillars":{"credentials":{"title":"Credentials encrypted at rest","body":"Every API key, OAuth 2.0 refresh token, and password we hold is encrypted with AES-256-GCM using a key that never leaves the server. Database dumps are encrypted in transit and at rest on backup storage. Sessions are signed by Auth.js with a rotating server-only secret."},"hosting":{"title":"Hosting in Canada","body":"The app, MySQL 8, and the worker queue run on a hardened OVH VPS in Beauharnois, Quebec. All traffic is HTTPS-only with automatic TLS renewal. Canadian hosting keeps us under PIPEDA and gives Canadian customers data residency by default."},"leastPrivilege":{"title":"Least-privilege API access","body":"WooCommerce gets a tenant-specific REST key with the smallest viable scope. Klaviyo runs on a private API key with read access only, no broadcast or list-manipulation rights. GA4 and Merchant Center use scoped OAuth 2.0 tokens you can revoke from your Google account at any time."},"aiAggregates":{"title":"AI sees aggregates, not PII","body":"The brief writer receives a deterministic Findings JSON (aggregated counts, IDs, masked summaries). Raw customer emails, phone numbers, card data, and product images never enter an AI prompt. Every LLM call is grounded and validated against Findings before it reaches your inbox."},"noTraining":{"title":"No model training on your data","body":"We use Gemini and OpenAI APIs with zero-retention data settings. Your data is not used to train any model and is not shared with other customers. Every workspace is isolated at the query level, cross-tenant reads are structurally impossible."},"delete":{"title":"Right to delete","body":"Owners can request workspace deletion at any time from the app or via our contact page. We purge all primary data within 24 hours, backups age out within 7 days, and we send a written confirmation once deletion is complete."}},"collect":{"title":"The data we collect","intro":"We only pull the data needed to generate your morning brief. Concretely, that's:","items":{"woocommerce":"From WooCommerce: orders + line items, customers, products + stock, refunds, order status changes. Up to 24 months of history.","klaviyo":"From Klaviyo: campaign metadata + performance, flow definitions + performance, aggregate profile counts, segment definitions + counts, signup forms, subscriber growth events.","you":"From you: the email and password you use to sign in, your workspace name + timezone, your role + memberships."}},"noCollect":{"title":"The data we don't collect","items":{"cards":"No credit card numbers. Card processing (when it lands) goes through Stripe, we never see card data.","pii":"No raw customer PII in the AI. The brief writer sees masked aggregates, not individual emails or addresses.","analytics":"No browsing analytics. We don't run third-party analytics on the app surface. The marketing site uses minimal Google Tag Manager."}},"retention":{"title":"Data retention","active":"While your workspace is active, your data is retained for as long as the workspace exists. AI prompt + completion logs are kept for 180 days for debugging, then deleted automatically.","afterDelete":"After workspace deletion, all primary data is removed within 24 hours. Backups age out within 7 days. We send a written confirmation once the deletion is complete."},"subprocessors":{"title":"Subprocessors","intro":"Skyzer relies on a small number of subprocessors, each with a specific purpose:","items":{"ovh":"OVH (Canada), infrastructure hosting.","google":"Google (Gemini API), AI inference. Data not used for training.","openai":"OpenAI (API), AI inference for the insight detail page. Data not used for training.","stripe":"Stripe (when billing ships), payment processing."}},"report":{"title":"Reporting a security issue","bodyPrefix":"If you believe you've found a security vulnerability in Skyzer, please reach out via our","bodyLink":"contact page","bodySuffix":" and start the subject with \"Security issue\". We acknowledge within 24 hours and aim to triage within 3 business days. We don't yet run a paid bug bounty, but we credit responsible disclosure publicly with your permission.","morePrefix":"For everything else,","moreLink":"read the security FAQ"}},"privacy":{"meta":{"title":"Privacy Policy","description":"How Skyzer (a Koryntis product) collects, uses, stores, and protects your data. Plain-language summary plus the mechanics behind it."},"title":"Privacy Policy","lastUpdated":"Last updated: June 10, 2026","intro":{"p1":"Skyzer (operated by Koryntis) takes privacy seriously. This page is a plain-language summary of what we collect, why we collect it, how long we keep it, and the choices you have as a customer.","p2":"A full legal version will be published before the product opens to paid users. In the meantime, the practices below are the practices we already follow in production."},"collect":{"title":"What we collect","intro":"We collect only the data required to run your workspace, deliver your morning brief, and keep the service secure.","items":{"identity":"Account identity: your name, email address, and password (stored as a bcrypt hash, never in plain text). Your role and workspace memberships.","credentials":"Store credentials: the WooCommerce REST keys and Klaviyo private API key you provide when you connect a channel. All credentials are encrypted at rest with AES-256-GCM.","storeData":"Store data: a read-only copy of your orders, customers, products, inventory levels, refunds, and campaign performance, kept in a tenant-isolated database row.","usage":"Product usage: which pages you view and which actions you click, so we can improve the product. No third-party ad or session-replay trackers run inside the app."}},"noCollect":{"title":"What we don't do","intro":"There are a few things we deliberately never do with your data:","items":{"training":"We don't train AI models on your data. We use Gemini and OpenAI APIs with data-retention turned off. Your data is not shared with any model provider for training.","sale":"We don't sell your data. Not to advertisers, not to data brokers, not to anyone. Your data leaves Skyzer only when you export or delete it.","sharing":"We don't share data across tenants. Every workspace lives in its own database row with tenant-scoped queries. Your data is your data."}},"storage":{"title":"Where your data lives","p1":"Skyzer runs on a hardened OVH VPS in Beauharnois, Quebec, Canada. Application data lives in MySQL 8, credentials are encrypted at rest, and daily backups are encrypted in transit and at rest on backup storage.","p2":"We chose Canadian hosting on purpose: it keeps us under PIPEDA, and gives our Canadian customers data residency without extra paperwork."},"rights":{"title":"Your rights","intro":"As a Skyzer customer you can, at any time:","items":{"access":"Request a copy of the personal data we hold on you or your workspace.","correct":"Correct or update any inaccurate information (name, email, workspace metadata).","export":"Export your workspace data in machine-readable form (JSON or CSV).","delete":"Delete your account and workspace. We purge all primary data within 24 hours and roll off backups within 7 days."}},"contact":{"title":"Contact","bodyPrefix":"Privacy questions, data requests, or deletion requests: reach out via our","bodyLink":"contact page","bodySuffix":" from the address tied to your account. We respond within 3 business days and complete deletions within 7 days."}},"terms":{"meta":{"title":"Terms of Service","description":"The terms that govern your use of Skyzer. Plain-language summary of access, acceptable use, data ownership, billing, and termination."},"title":"Terms of Service","lastUpdated":"Last updated: June 10, 2026","intro":{"p1":"Skyzer is a product operated by Koryntis. By signing up for the waitlist, creating a workspace, or using the service in any way, you agree to the terms on this page.","p2":"Skyzer is currently in early access. A full legal Terms of Service will be published before paid access opens. Until then, the terms below reflect the way we already operate."},"access":{"title":"Access to the service","p1":"During early access, Skyzer is invite-only. You need an invitation code (issued by us) or a valid team invite from an existing customer to create a workspace.","p2":"We reserve the right to grant, revoke, or throttle access to keep the service available and safe. We will not revoke access without cause or without giving you a chance to export your data."},"acceptableUse":{"title":"Acceptable use","intro":"You agree to use Skyzer for legitimate commerce operations and not to abuse the service. In particular, you agree not to:","items":{"legitimate":"Use for legitimate business only. No scraping, mass-emailing, spam, phishing, fraud, or any use that violates the WooCommerce or Klaviyo terms of service.","credentials":"Protect your credentials. Do not share your account with anyone outside your team. Do not paste customer credentials into Skyzer that you were not authorized to receive.","abuse":"Do not abuse the service. No attempts to bypass rate limits, plan limits, or seat limits by scripting the app or spinning up multiple workspaces to dodge caps.","reverse":"Do not reverse-engineer. No probing our APIs for undocumented endpoints, no attempts to extract our AI prompts or internal Findings schemas beyond what the product exposes."}},"data":{"title":"Your data + our data","p1":"Your data is yours. That includes your store data (orders, customers, products, campaigns), your workspace configuration, and every brief we generate for you. You can export it or delete it at any time.","p2":"Our data is ours. That includes the Skyzer service (the app, the analyzer, the brief writer, the docs), our AI prompts, our Findings schemas, and any aggregated, anonymized metrics we compute across all workspaces to improve the product."},"billing":{"title":"Billing + payments","p1":"The Free plan is open-ended and requires no card. Paid plans require a valid payment method processed through Stripe. We never see or store card numbers.","p2":"Yearly billing charges once for the year. Monthly billing charges on the same day each month. All fees are quoted in USD and are exclusive of taxes; applicable taxes are collected by Stripe based on your billing address."},"termination":{"title":"Termination","p1":"You can cancel your paid plan or delete your workspace at any time from the workspace settings. Cancellation drops your workspace to Free at the end of the current billing period. Deletion purges data within 24 hours and backups within 7 days.","p2":"We may suspend or terminate a workspace that violates the acceptable use rules above, that fails to pay after a reasonable grace period, or that our compliance team determines poses a security or legal risk to the platform. We will give notice and a chance to export data before deleting anything, absent an emergency."},"liability":{"title":"Warranty + liability","p1":"Skyzer is provided on an as-is basis. We work hard to keep the service reliable and the numbers accurate, but we do not warrant that the service will be uninterrupted, error-free, or fit for a particular business purpose.","p2":"To the maximum extent permitted by law, our aggregate liability for any claim arising out of your use of Skyzer is limited to the fees you paid us in the 12 months preceding the claim (or 100 CAD, whichever is greater)."},"governing":{"title":"Governing law","p1":"These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada that apply there. Any dispute that cannot be resolved through good-faith discussion will be handled by the courts located in Ottawa, Ontario."},"contact":{"title":"Contact","bodyPrefix":"Questions about these terms, or any legal matter: reach out via our","bodyLink":"contact page","bodySuffix":" with a short description of what you need. We aim to respond within 3 business days."}},"docs":{"index":{"meta":{"title":"Documentation","description":"How to set up Skyzer, connect your stores, read your daily brief, manage your team, and more."},"title":"Documentation","description":"Everything you need to get the most out of Skyzer.","readMore":"Read more","cards":{"gettingStarted":{"title":"Setting up your workspace","body":"From signup to your first brief in about 10 minutes."},"connectWoocommerce":{"title":"Connect WooCommerce","body":"One-click, REST keys, or plugin path, whichever fits your store."},"connectKlaviyo":{"title":"Connect Klaviyo","body":"Pull campaigns, flows, profiles, and engagement data."},"dailyBrief":{"title":"Reading the daily brief","body":"What each section means and how to act on insights."},"team":{"title":"Invite + manage teammates","body":"Roles, invitations, workspace switching, seat limits."},"billing":{"title":"Plans + billing","body":"Upgrade, downgrade, trial mechanics, cancellation."},"troubleshooting":{"title":"Troubleshooting","body":"Sync issues, missing data, login problems."}}},"gettingStarted":{"meta":{"title":"Setting up your workspace - Skyzer Docs","description":"From signup to your first daily brief."},"title":"Setting up your workspace","description":"From signup to your first morning brief in about 10 minutes.","intro":"Skyzer is a daily operational brief for your commerce stack. This guide walks you through everything from creating an account to reading your first brief.","steps":{"account":{"title":"1. Create your account","body1":"Head to app.skyzer.io/signup. During early access you'll need an invite code, request one via our contact page if you don't have one yet.","body2":"Set a strong password (8+ characters with one uppercase letter, one digit, and one symbol). You'll be auto-signed in once the account is created."},"wizard":{"title":"2. Complete the onboarding wizard","intro":"The wizard asks for three things:","items":{"workspace":"Workspace name, usually your company or brand (e.g. \"Elevated3D\").","timezone":"Timezone, controls when your morning brief is generated and sent.","currency":"Base currency, all revenue numbers in the brief are expressed in this currency."}},"connect":{"title":"3. Connect your first store","body":"After onboarding you'll land on the dashboard with a \"Connect a store\" CTA. Pick WooCommerce first, Klaviyo (and other channels) attach to a store after it exists.","callout":"See the full WooCommerce walkthrough at Connect WooCommerce."},"sync":{"title":"4. Wait for the first sync","body":"Skyzer pulls up to two years of orders, your full product catalog, and recent customers. Backfill runs in the background, small stores finish in minutes, larger ones in 15 to 30 minutes. You can leave the page open or come back later."},"brief":{"title":"5. Read your first brief","body1":"Your brief is generated at 8am in your workspace's timezone. The morning of the first sync you'll see a \"preview\" brief immediately if there's enough data; otherwise the first proper brief lands the next morning.","body2":"Each insight is one bite-sized observation with a number, a trend, and a suggested action. Click any insight to open the detail page with the underlying data, AI forensics, and recommended next steps."}},"nextSteps":{"title":"Next steps","items":{"klaviyo":"Connect Klaviyo to unlock email + flow insights.","team":"Invite teammates if you want others to receive the brief.","brief":"Reading the daily brief, deeper dive into each section."}}},"connectWoocommerce":{"meta":{"title":"Connect WooCommerce - Skyzer Docs","description":"Three ways to link your WooCommerce store."},"title":"Connect WooCommerce","description":"Three ways to link your store. Pick whichever fits your setup.","intro":"Skyzer reads from the standard WooCommerce REST API. We never see your WordPress admin password. You can revoke access at any time from WooCommerce.","methodOneClick":{"title":"Method 1: One-click (recommended)","intro":"Used by most stores. From your dashboard, click Connect store, then WooCommerce, enter your store URL, then click Connect with WooCommerce.","steps":{"step1":"You'll be redirected to your WordPress admin to approve the integration.","step2":"Click Approve. WooCommerce hands us read/write REST keys (scope: read_write).","step3":"You're sent back to Skyzer. The backfill starts automatically."},"callout":"Why read/write? We default to read-only behavior, no action is taken on your store unless you explicitly approve it in the brief (e.g., creating a Klaviyo draft from a Skyzer suggestion). Read/write keeps the option open without a second auth round."},"methodManual":{"title":"Method 2: Manual REST keys","intro":"Use this when your WordPress admin is behind an IP allowlist, a VPN, or a security plugin that blocks the OAuth redirect.","steps":{"step1":"In WordPress: WooCommerce, Settings, Advanced, REST API, Add key.","step2":"Description: Skyzer. User: any admin. Permissions: Read/Write. Click Generate API key.","step3":"Copy the Consumer key and Consumer secret.","step4":"In Skyzer: Connect store, WooCommerce, REST keys tab. Paste the URL + keys and click Connect."},"callout":"Save the Consumer secret immediately, WooCommerce only shows it once. If you lose it, generate a new key and reconnect."},"methodPlugin":{"title":"Method 3: Skyzer plugin (coming soon)","body":"For stores running iThemes Security, Wordfence, or anything that firewalls the WP REST API by default. The plugin installs a hardened Skyzer-only endpoint with richer signals (e.g., admin notice events, order edits in the WP admin)."},"after":{"title":"After connecting","items":{"backfill":"Backfill window: orders for the last 2 years, your full product catalog, recent customers (up to 2 years), refunds.","webhooks":"Live updates: we register webhooks for order/customer/product create + update events.","syncStatus":"Sync status: visible on the store row in your dashboard. Green = healthy. Red = needs reconnect (usually a key revoked on the WordPress side)."}},"reconnect":{"title":"Reconnecting","body":"From the dashboard, open the store and click Reconnect. Reconnect doesn't delete history, we just rotate credentials and re-register webhooks. A catch-up sync runs to fill any gap since the last successful pull."},"disconnect":{"title":"Disconnecting","body":"From the store row in your dashboard, click Disconnect. Skyzer's REST key is deleted on our side. To also revoke it on WordPress, delete the key from WooCommerce, Settings, Advanced, REST API."},"next":"Next: Connect Klaviyo to add email + flow signal to your brief."},"connectKlaviyo":{"meta":{"title":"Connect Klaviyo - Skyzer Docs","description":"Pull campaigns, flows, profiles, and engagement data."},"title":"Connect Klaviyo","description":"Pull campaigns, flows, profiles, segments, signup forms, and engagement events.","intro":"Klaviyo attaches to a Store that already exists in Skyzer. Connect WooCommerce first, then come back here.","generate":{"title":"Generate a Klaviyo private API key","steps":{"step1":"In Klaviyo: Account, Settings, API Keys.","step2":"Click Create Private API Key.","step3":"Name it Skyzer. Choose Custom Key and grant Read access for: Campaigns, Flows, Lists, Metrics, Profiles, Segments, Events, Subscriptions, Templates.","step4":"Copy the key (looks like pk_xxxxxx)."},"callout":"Read-only access is enough today. Skyzer doesn't push to Klaviyo unless you approve a draft from inside a brief insight."},"paste":{"title":"Paste the key into Skyzer","steps":{"step1":"From your dashboard, click Connect on Klaviyo.","step2":"Pick which store this Klaviyo account belongs to.","step3":"Paste the private API key and click Connect."},"validation":"We validate the key against Klaviyo's API immediately. Invalid keys get rejected with a clear error before anything is saved."},"pull":{"title":"What we pull","items":{"campaigns":"Campaigns, send time, open + click rates, revenue attribution.","flows":"Flows, which flows are active vs draft, their revenue, recent send volume.","profiles":"Profiles, subscriber count + opted-in segments (we never download every profile, aggregate only).","segments":"Segments, definitions + member counts for the segments Skyzer uses (VIPs, lapsed, etc.).","forms":"Signup forms, performance + last 30-day signups.","growth":"Subscriber growth events, daily net subs to power the email growth metric."}},"unlock":{"title":"What you get","intro":"Once Klaviyo is connected, your brief unlocks cross-channel insights that need both commerce + email data:","items":{"dormant":"Dormant high-revenue flows (you have a flow that earned $X but hasn't run in 30 days).","welcome":"Welcome flow gaps (new subscribers aren't getting the right onboarding).","vips":"Lapsed VIP re-engagement opportunities.","cadence":"Campaign cadence + revenue per email trends.","growth":"Subscriber growth health (net adds, opt-outs, bounces)."}},"disconnect":{"title":"Disconnecting","body":"From the store's connectors list, click Disconnect Klaviyo. Our key is deleted on our side. To revoke it on Klaviyo's side, delete the key from Account, Settings, API Keys."},"next":"Next: Reading the daily brief."},"dailyBrief":{"meta":{"title":"Reading the daily brief - Skyzer Docs","description":"What each section means and how to act on insights."},"title":"Reading the daily brief","description":"One screen each morning that summarizes what changed overnight, and what to do today.","when":{"title":"When the brief lands","body":"Briefs are generated at 7 to 8am in your workspace timezone, then emailed to every active member around the same time. If you change your timezone in Settings the next morning's brief follows the new one."},"anatomy":{"title":"Anatomy of the brief","intro":"Three blocks, top to bottom:","kpi":{"title":"1. KPI strip","body":"Five tiles at the top: revenue, orders, average order value, new-customer count, registered-account count. Each compares the last 24 hours to the trailing 7-day average so you can spot a real shift instead of staring at absolute numbers."},"summary":{"title":"2. AI-written summary","body":"2 to 4 sentences in plain English. This is generated last, after the deterministic analyzer produces typed Findings, so the AI only sees aggregated numbers and labels. It cannot invent figures."},"insights":{"title":"3. Insights list","body":"Each item is a single observation with a recommended action. Click any item to open the detail page."}},"insights":{"title":"Common insight types","items":{"stockouts":"Stockouts + low-stock, products with 0 inventory that recently sold, or items with a high sell-through rate over the last 30 days.","statusChanges":"Revenue status changes, a status that's never been used before suddenly shows up (e.g. \"manual-hold\"). Often a sign that a fulfillment team or a Zap is silently building up.","lapsedVips":"Lapsed VIPs, customers in the top revenue tier who haven't ordered in N days.","dormantFlows":"Dormant flows, high-revenue Klaviyo flows that have stopped sending.","welcomeGaps":"Welcome flow gaps, lots of new subscribers arriving but the welcome flow isn't catching them.","campaignShifts":"Campaign performance shifts, open or click rates drifting noticeably from your baseline."}},"detail":{"title":"Insight detail page","intro":"Click any insight to see the underlying data. The detail page has:","items":{"json":"The raw Findings JSON (the numbers the AI saw).","list":"The relevant customer / order / campaign list with masked PII.","reground":"A \"Re-ground analysis\" button that re-runs the AI on demand.","action":"A \"Take action\" button when applicable (e.g. create a Klaviyo draft, mark for review)."}},"voting":{"title":"Voting on briefs","body":"Every brief has a thumbs-up / thumbs-down at the top. Use it, your vote feeds back into model selection (we A/B test Gemini Pro vs Flash vs GPT under the hood). Your data is never used to train models."},"email":{"title":"Email digest","body":"A short version of the brief is emailed to every active member. It's the same content as the web view, formatted for inbox reading. Replies go to nowhere, use the \"Open in Skyzer\" button to drill in and take action."},"missing":{"title":"What if my data isn't there?","body":"See Troubleshooting."}},"team":{"meta":{"title":"Invite + manage teammates - Skyzer Docs","description":"Roles, invitations, workspace switching, seat limits."},"title":"Invite + manage teammates","description":"Workspaces are multi-user. Bring in your VA, your CMO, or your agency contact.","roles":{"title":"Roles","intro":"Skyzer has three workspace roles plus a platform role:","items":{"owner":"Owner, full control. Manages billing, plan changes, the team, and can delete the workspace. There must always be at least one owner.","admin":"Admin, can connect and disconnect stores, invite and remove teammates, view all briefs. Cannot change the plan or billing.","member":"Member, read-only daily brief access. Useful for a CEO who only wants the morning summary.","superAdmin":"Super admin, Skyzer staff role for support. Lives in the admin panel, not in your team. Not assignable from inside a workspace."}},"invite":{"title":"Inviting a teammate","steps":{"step1":"Open Settings, Team.","step2":"Enter the teammate's email and pick a role.","step3":"Click Send invite. They receive a branded email with a 14-day accept link.","step4":"They click Accept invitation, sign in or sign up with that email, and land in your workspace."},"callout":"Skyzer signups normally need an invite code. The team invite email bypasses that, the teammate creates an account directly attached to your workspace, no code needed."},"pending":{"title":"Managing pending invitations","intro":"Pending invites show up under Settings, Team, Pending invitations. From there you can:","items":{"resend":"Re-send the email if it got buried.","revoke":"Revoke the invite if it shouldn't have gone out.","copy":"Copy the raw accept URL if the teammate prefers a direct link."}},"manage":{"title":"Changing roles + removing members","intro":"Owners can do both from the Members list:","items":{"role":"Pick a new role from the dropdown and click Save.","remove":"Click Remove to delete the membership. The user account isn't deleted, they just lose access to this workspace."},"lastOwner":"You can't remove the last owner of a workspace. Promote someone else first."},"seats":{"title":"Seats + the seat limit","body":"Each plan has a maxSeats cap. Active members + pending invitations both count. When you're at the cap, the invite form disables."},"downgrade":{"title":"Downgrade flow","intro":"If a downgrade drops the seat cap below your current team size, Skyzer doesn't silently boot anyone. Instead:","steps":{"step1":"Pending invites in excess are revoked (newest first).","step2":"The newest non-owner members get a 7-day grace warning via email + an amber banner on the team page.","step3":"On day 7, their access is suspended (data + membership are preserved, just access is paused).","step4":"If you upgrade or remove a teammate within the grace window, the suspension is lifted automatically."}},"switching":{"title":"Switching workspaces","body":"If you're a member of more than one workspace, a workspace selector appears in the sidebar. Switching is instant, your active workspace is remembered via a cookie."},"stable":{"title":"What stays the same across the team","items":{"plan":"The plan, billing, and seat limit.","stores":"The list of connected stores + connectors.","briefs":"Daily briefs, everyone sees the same brief content."}},"next":"Next: Plans + billing."},"billing":{"meta":{"title":"Plans + billing - Skyzer Docs","description":"Upgrade, downgrade, trial mechanics, cancellation."},"title":"Plans + billing","description":"How plans, trials, and limits work. The mechanics behind upgrades + downgrades.","structure":{"title":"Plan structure","intro":"Every workspace is on exactly one plan. Plans define:","items":{"maxStores":"maxStores, how many commerce stores can be connected.","maxSeats":"maxSeats, how many people can be in the workspace.","allowedConnectors":"allowedConnectors, which channels (WooCommerce, Klaviyo, etc.) are available.","maxPerStore":"maxConnectorsPerStore, how many channels can be attached to a single store."},"pricingLink":"See live pricing at /pricing."},"free":{"title":"Free plan","body":"One store, one seat, full daily brief, no time limit, no card required. Designed so you can evaluate Skyzer on real data before paying."},"trials":{"title":"Trials","intro":"When a plan has trials enabled, new signups land on the higher tier (typically Pro) for the trial period (typically 14 days). At the end of the trial:","items":{"paid":"If you've added a payment method, the plan stays paid and billing starts.","grace":"If you haven't, the workspace drops to Free. A 7-day grace lifts excess stores or seats with warnings, nothing is deleted."},"warnings":"You'll get email warnings 3 days and 1 day before the trial ends."},"upgrading":{"title":"Upgrading","body":"Upgrades take effect immediately. New limits apply right away, you can invite more teammates or connect more stores as soon as the upgrade processes."},"downgrading":{"title":"Downgrading","intro":"Downgrades don't silently delete anything. The reconcile system steps in:","items":{"stores":"Excess stores get paused (oldest stay active, newest pause). Their data stays, sync just stops. Upgrade or disconnect another store to lift the pause.","seats":"Excess seats get a 7-day grace, then the newest non-owner members are suspended (not deleted). Same logic, lift by upgrading or removing a teammate."},"teamLink":"See Invite + manage teammates for the full seat-suspension flow."},"cancellation":{"title":"Cancellation","body":"Cancel anytime from the workspace settings. Your workspace stays on the paid plan until the end of the current billing period, then drops to Free. Historical data is preserved. You can re-upgrade at any time."},"yearly":{"title":"Yearly vs monthly","body":"Yearly billing saves about 17% (two months free). You're billed once for the year and limits stay locked in. Yearly subscribers get the same upgrade/downgrade rules, downgrades take effect at the next renewal."},"custom":{"title":"Custom plans + Enterprise","bodyPrefix":"Need more stores than Max covers, SSO, dedicated support, custom SLAs, or custom integrations? Reach out via our","bodyLink":"contact page","bodySuffix":" and we'll spec a custom plan."},"refund":"Want a refund? Get in touch via our contact page within 7 days of payment and we'll refund no-questions-asked. We don't auto-refund cancellations after that window, the workspace just stays paid until the period ends."},"troubleshooting":{"meta":{"title":"Troubleshooting - Skyzer Docs","description":"Sync issues, missing data, login problems."},"title":"Troubleshooting","description":"Common issues and how to fix them. If you're still stuck, reach out via our contact page.","wooSync":{"title":"WooCommerce sync stuck or \"needs reconnect\"","intro":"Usually one of three causes:","items":{"revoked":"REST key revoked on the WordPress side. Reconnect from the store row in your dashboard.","moved":"Site moved or URL changed. Same fix, click Reconnect with the new URL.","security":"Security plugin blocking us. iThemes Security and Wordfence both default to blocking WP REST API for some endpoints. Either whitelist /wp-json/wc/v3/ for our IP, or use the manual REST keys flow."}},"klaviyoKey":{"title":"Klaviyo says \"invalid key\" but my key is correct","intro":"Two common issues:","items":{"wrongType":"Wrong key type. Skyzer needs a private API key (starts with pk_), not the public API key (the 6-character site ID).","scopes":"Missing scopes. Recreate the key with read access to Campaigns, Flows, Lists, Metrics, Profiles, Segments, Events, Subscriptions, and Templates."}},"orderCount":{"title":"My brief shows fewer orders than my Woo dashboard","intro":"Check these:","items":{"status":"Status filters. Skyzer counts every order regardless of status by default. If your dashboard is filtered to a specific status, comparing apples to oranges.","timezone":"Timezone. Skyzer reports in your workspace timezone (Settings, Workspace). Your Woo dashboard may be in UTC or your server's timezone.","backfill":"Backfill still running. Check the sync indicator on the store row. Full 2-year backfill can take 15 to 30 minutes for high-volume stores."}},"emailMissing":{"title":"I didn't get the daily brief email","items":{"spam":"Check spam. Skyzer mail comes from noreply@skyzer.io. Add it to your contacts.","verified":"Make sure your account has a verified email. New invite-only accounts are verified automatically; magic-link accounts need to click the verification link once.","empty":"If your workspace is on the Free plan and there's no data, no email goes out, the cron skips empty briefs."}},"password":{"title":"I can't sign in, password doesn't work","items":{"policy":"Passwords must be 8+ chars with one uppercase letter, one digit, and one symbol. If yours predates this rule it might be too weak.","magic":"Use the Send magic link tab on the login page to bypass the password. Once in, change your password from your account settings.","locked":"Locked out entirely? Reach out via our contact page from the email tied to the account and we'll reset it manually."}},"wrongWorkspace":{"title":"I accepted an invitation but landed on the wrong workspace","body":"Look at the sidebar, if you have more than one membership, the workspace name has a dropdown next to it. Switch from there. Your \"active workspace\" persists via cookie."},"suspended":{"title":"I'm a suspended member, how do I get back in?","body":"Suspended memberships happen when a downgrade puts the workspace over the seat cap. Ask the workspace owner to upgrade or remove a teammate, your access is restored automatically. Your data was never deleted."},"stillStuck":{"title":"Still stuck?","bodyPrefix":"Reach out via our","bodyLink":"contact page","bodySuffix":" with your workspace name and a short description. We aim to respond within one business day."}},"connectGmc":{"meta":{"title":"Connect Google Merchant Center - Skyzer","description":"Monitor your Shopping feed health, catch disapproved products the day they break, and get emailed the moment Google raises a critical account issue."},"title":"Connect Google Merchant Center","description":"Turn Skyzer into a Merchant Center monitor. Once connected, we snapshot your product statuses and account-level issues on a schedule you control and email you when something loud lands.","intro":"Skyzer connects to Google Merchant Center to keep an eye on your Shopping feed for you. Disapproved products, warnings, and account-level policy strikes are silent killers - a merchant loses days or weeks of Google Shopping revenue before noticing.","setup":{"title":"Setup","steps":{"step1":"Click Add source on the Stores page and pick Google Merchant Center.","step2":"Sign in with the Google account that has access to your Merchant Center.","step3":"Pick the correct merchant account from the picker (matches by name and website).","step4":"First sync fires automatically. Your feed status appears on the dashboard tile within a minute."}},"signals":{"title":"What Skyzer surfaces","intro":"Three signal types feed into your daily brief and the Insights Merchant Center section:","items":{"accountIssues":{"title":"Account-level issues.","body":"Misrepresentation, unclaimed website, suspended account. Always shown as critical. These affect every product until resolved."},"disapprovalSpikes":{"title":"Disapproval spikes.","body":"When today's disapproved count grows vs yesterday's snapshot. Cited with both numbers so you know if it's 3 more or 30."},"newlyDisapproved":{"title":"Newly disapproved SKUs.","body":"The specific products that flipped from approved to disapproved today, with Google's issue code so you know where to look."}}},"cadence":{"title":"Sync cadence","body":"Your plan controls how often Skyzer polls Merchant Center. Free plans typically sync every 6 hours, higher plans hourly. An admin can override the interval per plan and trigger an immediate sync at any time."},"alerts":{"title":"Email alerts","body":"Skyzer emails the tenant admin when a new critical or error-severity account issue appears. Deduped over 7 days per issue title so you're never spammed with the same alert."},"callout":"You'll need to register the Skyzer Google Cloud project against each Merchant Center account before the sync will pull. Skyzer runs this bootstrap for you on the first sync attempt; a one-off admin script is available if needed."},"audiences":{"meta":{"title":"Audiences and push destinations - Skyzer","description":"Auto-generated customer segments (lapsed VIPs, at-risk, missed by welcome) pushed to Klaviyo, Meta Ads, Google Ads Customer Match, or CSV in one click."},"title":"Audiences and push destinations","description":"Skyzer builds five auto-generated customer lists you can push to email or ads with one click. Zero SQL, zero segment builder.","intro":"Every store gets the same five templates on day one. Each list computes deterministically from your Woo orders and Klaviyo state so it's ready to push the moment you land on the page.","templates":{"title":"The five templates","intro":"Ranked by commercial urgency:","items":{"lapsedVips":{"title":"Lapsed VIPs.","body":"Top-decile lifetime-value customers past your lapse threshold who aren't already in your winback flow. The highest-ROI list to run."},"recentBuyers":{"title":"Recent buyers missed by welcome.","body":"Customers who bought in the last 14 days but aren't subscribed to your Klaviyo welcome flow. Sync-gap indicator."},"atRisk":{"title":"At-risk customers.","body":"Last order between your at-risk and lapsed thresholds. Prime for a soft-nudge campaign before they fully lapse."},"lapsed":{"title":"Lapsed customers.","body":"Between the lapsed and inactive thresholds. Needs stronger reactivation - a discount, a new-product announcement."},"inactive":{"title":"Inactive customers.","body":"Past your inactive threshold. Cold list. Unlikely to reactivate without a strong offer or a new hook."}}},"destinations":{"title":"Four push destinations","intro":"Every audience has four Push buttons:","items":{"klaviyo":{"title":"Klaviyo.","body":"Creates or updates a named list in your Klaviyo account. Every push reconciles: profiles that newly qualify are added, profiles that no longer match are pruned. Your Klaviyo list always mirrors the current audience definition."},"csv":{"title":"CSV export.","body":"Downloads a CSV with email, first name, last name, lifetime revenue, and last order date. No integration required."},"meta":{"title":"Meta Custom Audiences.","body":"Uploads SHA-256 hashed emails to your Meta ad account. Requires a Meta connector (Business System User token + ad account ID)."},"googleAds":{"title":"Google Ads Customer Match.","body":"Creates a Customer Match user list and uploads hashed emails via offline user data jobs. Requires your Google Ads developer token and OAuth."}}},"pushFlow":{"title":"How pushes work","body":"One click writes a pending AudiencePush row, calls the destination adapter, then updates the row with success or error. Every push is logged in the activity feed at the bottom of /audiences so nothing happens silently."},"mapping":{"title":"Mapping to Klaviyo segments","body":"In per-store settings you can map any number of your Klaviyo segments to each audience role. Skyzer then excludes customers already in those segments so you're only surfacing people your current playbook missed."},"callout":"Klaviyo and CSV are live today. Meta Custom Audiences and Google Ads Customer Match are ready as adapters but require you to complete each platform's approval process (Meta App Review, Google Ads developer token) before push works end-to-end."},"refundDetection":{"meta":{"title":"Refund and dispute detection - Skyzer","description":"Skyzer watches your Woo order stream for refunds and Stripe/PayPal chargebacks. Rate-based alerts on your dashboard, brief, and orders list."},"title":"Refund and dispute detection","description":"Every refund and chargeback surfaced automatically, with a rate-based severity so tiny stores don't get spammed and volume merchants don't miss a spike.","intro":"Refunds and chargebacks bleed revenue silently unless you're watching the funnel every day. Skyzer watches for you, using a rolling 7-day window and rate-based thresholds tuned to store size.","signals":{"title":"What Skyzer detects","items":{"refundRate":{"title":"Refund rate spikes.","body":"Trailing 7-day refund count divided by orders placed. Warning at 5 percent, high at 10 percent, critical at 20 percent - only when there are at least 3 refunds so single events don't fire alerts."},"openDisputes":{"title":"Open chargebacks.","body":"Detected by Stripe / PayPal / generic dispute meta on the order raw payload. Chargebacks are always high-severity - you have 7 days to respond before losing the dispute automatically."}}},"surfaces":{"title":"Where you see them","intro":"Four surfaces show refund and dispute signals:","items":{"dashboard":{"title":"Home dashboard tile.","body":"Silent when zero refunds and zero disputes. Fires with red/amber accents when either appears."},"insights":{"title":"Insights section.","body":"30-day trend chart of orders vs refunds per day, refund reason breakdown, top refunded products, chargebacks table."},"orders":{"title":"Orders list.","body":"A red Disputed chip on any order with chargeback meta. Also included in the needs-attention filter."},"brief":{"title":"Daily brief.","body":"When rate or dispute count crosses your threshold, the LLM writer promotes it to a brief item with grounded numbers."}}},"gateways":{"title":"Supported gateways","body":"Stripe (via WooCommerce Stripe Gateway) and PayPal (via WooCommerce PayPal). Generic dispute status meta is also detected for less common gateways. Refund detection works for any gateway - it just watches for status flipping to refunded."},"callout":"Signals are silent when your store is healthy. You'll only see them when something is worth acting on. No red numbers until they mean something."},"storeSettings":{"meta":{"title":"Per-store settings - Skyzer","description":"Configure lifecycle thresholds (at-risk, lapsed, inactive days) and map your Klaviyo segments to Skyzer's audience roles."},"title":"Per-store settings","description":"Every store gets its own lifecycle thresholds and segment mapping so audiences reflect how you actually run.","intro":"Reach the settings page from the Stores list - each store row has a gear icon. Two cards inside: lifecycle thresholds and Klaviyo segment/flow mapping.","lifecycle":{"title":"Lifecycle thresholds","intro":"Days since last order that place a customer in each stage. Stages are exclusive: a customer sits in exactly one at a time.","stages":{"atRisk":{"title":"At risk.","body":"Bought recently but starting to slow down. Default 60 days. Prime for a soft-nudge before they lapse."},"lapsed":{"title":"Lapsed.","body":"Notable drop in engagement. Default 120 days. Winback territory."},"inactive":{"title":"Inactive.","body":"Cold. Default 180 days. Unlikely to reactivate without a strong offer."}},"constraint":"Values must be strictly increasing: at-risk less than lapsed less than inactive. Skyzer snaps them to the closest valid sequence on save if you get them out of order."},"mapping":{"title":"Klaviyo segment and flow mapping","intro":"Tell Skyzer which of your Klaviyo segments correspond to each role. Skyzer uses your explicit mapping first, then falls back to matching by segment name if no mapping is set.","roles":{"winback":{"title":"Winback segment(s).","body":"Customers you're already actively re-engaging. Skyzer excludes matches from the Lapsed VIPs audience so you don't double-push."},"welcome":{"title":"Welcome flow.","body":"Your welcome or onboarding flow. Recent buyers not reached by it become the missed-by-welcome audience."},"atRisk":{"title":"At-risk segment(s).","body":"Optional. Your existing at-risk segment. Skyzer surfaces only customers not in it."},"lapsed":{"title":"Lapsed segment(s).","body":"Optional. Your existing lapsed segment. Skyzer surfaces only customers not in it."},"inactive":{"title":"Inactive segment(s).","body":"Optional. Your existing inactive segment. Skyzer surfaces only customers not in it."}},"fallback":"Segment roles are multi-select except welcome (single flow). Merchants with tiered winback segments (30 day / 60 day / 90 day) can map all three to the winback role."},"refresh":{"title":"Refreshing the directory","body":"Skyzer caches your Klaviyo segments and flows the first time you visit the settings page. When you add new segments in Klaviyo, click the Refresh button on the settings page to re-fetch. The cache saves a few seconds per page load and keeps you clear of Klaviyo's rate limits."},"callout":"Every change takes effect on the next audience refresh. Click Refresh on any audience in /audiences to pick up new thresholds and mapping immediately."}},"docsShell":{"breadcrumbLabel":"Breadcrumb","breadcrumb":{"home":"Home","docs":"Docs"},"sections":{"getStarted":"Get started","connectors":"Connectors","dayToDay":"Day-to-day","help":"Help"},"links":{"overview":"Overview","gettingStarted":"Setting up your workspace","connectWoocommerce":"Connect WooCommerce","connectKlaviyo":"Connect Klaviyo","connectGmc":"Connect Google Merchant Center","dailyBrief":"Reading the daily brief","audiences":"Audiences and push destinations","refundDetection":"Refund and dispute detection","storeSettings":"Per-store settings","team":"Invite + manage teammates","billing":"Plans + billing","troubleshooting":"Troubleshooting","faq":"FAQ"}}},"shell":{"sidebar":{"navigationLabel":"Navigation","closeMenu":"Close menu","signOut":"Sign out","soonBadge":"Soon","comingSoon":"Coming soon","sections":{"workspace":"Workspace","settings":"Settings"},"nav":{"home":"Home","brief":"Brief","orders":"Orders","products":"Products","customers":"Customers","insights":"Insights","audiences":"Audiences","stores":"Stores","team":"Team","profile":"Profile","workspace":"Workspace"}},"topbar":{"searchPlaceholder":"Search…","comingSoon":"Coming soon","accountTitle":"Account"},"userMenu":{"accountTitle":"Account","profile":"Profile","workspace":"Workspace","signOut":"Sign out"},"stores":{"connectStore":"Connect a store","selectStore":"Select store","connectedStores":"Connected stores","addAnother":"Add another store"},"period":{"back":"Back","apply":"Apply","options":{"today":"Today","yesterday":"Yesterday","7d":"Last 7 days","28d":"Last 28 days","90d":"Last 90 days","mtd":"Month to date","qtd":"Quarter to date","ytd":"Year to date","custom":"Custom range"}},"mobile":{"openMenu":"Open menu","closeMenu":"Close menu"},"connectorChips":{"confirm":"Confirm","cancel":"Cancel","disconnect":"Disconnect","disconnectTitle":"Disconnect {name}","reconnect":"Reconnect","networkError":"Network error"}},"app":{"dashboard":{"greeting":{"morning":"morning","afternoon":"afternoon","evening":"evening","hello":"Good {timeOfDay}, {name}."},"summary":{"customers":"{count, plural, =0 {no customers} one {# customer} other {{formatted} customers}}","orders":"{count, plural, =0 {no orders} one {# order} other {{formatted} orders}}"},"kpiSection":{"title":"This period","compareLabel":"{period} · vs. previous {previous}"},"kpi":{"revenue":"Revenue","orders":"Orders","aov":"Avg order value","newCustomers":"New customers","newAccounts":"New accounts"},"brief":{"todayTitle":"Today's brief","openBrief":"Open brief","yourPick":"your pick","quietDay":"Quiet day, no brief items to surface.","firstOnWay":{"title":"Your first brief is on the way","body":"The first brief is generated after the initial backfill completes. After that, a fresh brief lands here at 8 AM in your timezone every morning."},"generationFailed":{"title":"Brief generation failed today","body":"Both AI providers either rejected the output or hit an error. The cron will try again tomorrow morning."},"severity":{"info":"info","warning":"warning","high":"high","critical":"critical"},"category":{"inventory":"Inventory","revenue":"Revenue","customers":"Customers","marketing":"Marketing"}},"stores":{"title":"Stores","connected":"{count, plural, one {# connected} other {# connected}}","lastSync":"last sync {when}","addSource":"+ Add source","details":"Details","settings":"Settings","syncFailedPrefix":"Sync failed:","badges":{"queued":"Queued","syncing":"Syncing","live":"Live","stale":"Stale","error":"Error"},"stats":{"orders":"orders","products":"products","customers":"customers"},"healthTitles":{"lastReconcilePrefix":"Last reconcile {minutes} min ago.","ok":"Webhooks live and drift catcher recent.","no_webhooks_drift_only":"No webhooks registered, running on drift catcher (30 min latency). Click the menu, then Register webhooks.","reconcile_stale_1_24h":"Drift catcher hasn't run in over an hour. Webhook events should still be live.","reconcile_stale_over_24h":"Drift catcher hasn't run in over a day. Check the reconcile-stores cron.","never_reconciled":"No drift-catcher pass yet. It runs every 30 min.","store_disconnected":"Store is disconnected. Reconnect to resume sync.","store_status_error":"Store is in an error state. Check the sync details page."}},"empty":{"title":"Welcome to {workspace}","body":"Connect your WooCommerce store to start receiving daily briefs. Takes about 90 seconds, we never see your WordPress password.","cta":"Connect WooCommerce"},"gmcTile":{"title":"Google Merchant Center","needsAttention":"Needs attention","healthy":"Healthy","productsLine":"{approved} of {total} products approved","viewDetails":"View details","waiting":{"title":"Google Merchant Center","body":"Waiting for the first sync to populate feed status."},"stats":{"disapproved":"Disapproved","warning":"Warning","pending":"Pending","accountIssues":"Account issues"}},"refundsTile":{"title":"Refunds and disputes","needsAttention":"Needs attention","healthy":"Healthy","windowLine":"{refunds} refunds on {orders} orders (last {days} days)","viewDetails":"View details","stats":{"rate":"Refund rate","disputes":"Open disputes"}}},"insights":{"header":{"eyebrow":"Analytics","title":"Insights"},"anchors":{"trends":"Trends","correlate":"Cross-channel","merchant":"Merchant Center","refunds":"Refunds","notSelling":"Not selling","geo":"AI Discoverability","ask":"Questions","archive":"Archive"},"notSelling":{"sectionTitle":"Products not selling","sectionSubtitle":"Published, buyable products with no recent sale. Two lists: products that stopped selling, and products that never sold.","rowStock":"{count} in stock","rowStockNotTracked":"Stock not tracked","rowLifetimeUnits":"{count} sold in total","seeAll":"See all {count}","openList":"Open in Products","footnote":"Threshold: {days} days. Change it in store settings.","slow":{"title":"Stopped selling ({days}+ days)","hint":"Sold before, but no sale in the last {days} days. Longest first.","none":"Every product that sold before has sold recently.","headline":"{count, plural, one {# product} other {# products}} stopped selling","headlineValue":"{count, plural, one {# product} other {# products}} stopped selling, {value} of stock tied up","rowValue":"{days}d"},"never":{"title":"No recorded sale","hint":"No sale since {date}, the start of our order history. New listings (under {days} days) are left out.","hintNoHistory":"No sale in our order history. New listings (under {days} days) are left out.","none":"Every listed product has sold at least once.","headline":"{count, plural, one {# product has} other {# products have}} never sold","headlineValue":"{count, plural, one {# product has} other {# products have}} never sold, {value} of stock tied up","rowValue":"listed {days}d ago","rowValueUnknown":"listing date unknown"}},"geoAudit":{"title":"AI Discoverability","subtitle":"How ready your store is to be surfaced by LLMs (ChatGPT, Perplexity, Claude, Gemini). Scanned every 6 hours.","scoreLabel":"Score","runAt":"Audited {date}","pagesScanned":"{count} pages scanned","summary":{"passing":"Checks passing","failing":"Checks failing"},"fixList":{"title":"What to fix","fixPrefix":"Fix:"},"passList":{"toggle":"{count} checks passing"},"empty":{"title":"No audit yet","body":"Your first audit will run within 6 hours of your Woo connector going active. You can also force one from the super_admin tools."},"checks":{"organization_schema":"Organization schema on homepage","website_schema":"WebSite schema with SearchAction","org_social_profiles":"Social profiles in Organization.sameAs","language_declared":"Page language declared ()","product_schema":"Product schema on product pages","aggregate_rating":"Review/rating schema on product pages","breadcrumb_schema":"Breadcrumb schema on product pages","llm_crawlers_allowed":"LLM crawlers allowed in robots.txt","sitemap":"sitemap.xml with product URLs","sitemap_fresh":"Sitemap updated in the last 90 days","llms_txt":"/llms.txt file present","robots_has_sitemap":"robots.txt declares Sitemap: directive","about_page":"About / Our Story / Mission page","title_length":"Homepage length (10-70 chars)","meta_description":"Homepage meta description (50-200 chars)","h1_present":"Meaningful <h1> on homepage","social_meta":"Open Graph social tags","twitter_card":"Twitter Card meta tag","privacy_page":"Privacy page","terms_page":"Terms page","contact_page":"Contact page","canonical_tags":"Canonical tags on product pages","https_redirect":"HTTPS redirect from HTTP","viewport_meta":"Mobile viewport meta tag"},"rerun":{"button":"Re-run audit","running":"Running...","locked":"Re-run locked","nextAllowed":"Next re-run available","rateLimited":"You can re-run once per 7 days.","failed":"Re-run failed."}},"reconnect":{"title":"A connector needs to be reconnected","body":"Google has expired the OAuth refresh token (common when the app is still in Testing mode). Reconnect to resume data sync. Nothing is lost.","ga4Button":"Reconnect Google Analytics","klaviyoButton":"Reconnect Klaviyo"},"trends":{"title":"Trends and benchmarks","subtitle":"What's moving and by how much, compared with the previous period.","charts":{"funnel":{"title":"Conversion funnel","subConnected":"Sessions → view → cart → checkout → purchase (purchase from Woo)","subNotConnected":"Connect Google Analytics to see the full funnel","emptyTitle":"No GA4 data in this window","emptyBodyConnected":"Connect Google Analytics to see the full conversion funnel.","emptyBodyNotConnected":"We'll show sessions → view → add to cart → checkout → purchase once GA4 is connected.","pctOfSessions":"{pct}% of sessions","dropOff":"{pct}% drop-off from {stage}","flatVs":"flat vs {stage}","legendGa4":"GA4 stages","legendWoo":"Woo purchases (revenue truth)"},"revenue":{"title":"Revenue trend","sub":"Daily gross revenue"},"aov":{"title":"Average order value","sub":"Daily AOV (zero days hidden)"},"ordersPerDay":{"title":"Orders per day","sub":"Volume cadence"},"newReturning":{"title":"New vs returning buyers","sub":"By first-ever-order-on-store classification"}}},"charts":{"empty":"No data in this window.","emptyOrders":"No orders in this window","tooltip":{"revenue":"Revenue","orders":"Orders","aov":"AOV","ordersSuffix":"orders","revenueSuffix":"revenue","klaviyoEventsSuffix":"Klaviyo events","newLower":"new","returningLower":"returning"},"legend":{"new":"New","returning":"Returning","klaviyoTouched":"Klaviyo-touched","directUnattributed":"Direct / unattributed","klaviyoEvents":"Klaviyo events"}},"correlate":{"title":"Cross-channel correlation","subtitleBoth":"Klaviyo flow events vs sales, plus GA4 channel attribution side-by-side with Woo.","subtitleKlaviyo":"Where Klaviyo activity overlaps with sales. Touched = the buyer's email had a flow event before the order.","subtitleGa4":"GA4 channel attribution side-by-side with WooCommerce attribution.","subtitleNone":"Connect Klaviyo or Google Analytics to see correlation charts.","klaviyoShare":{"title":"Klaviyo-touched share","sub":"Of orders in this window","touchedRevenue":"Touched revenue","directRevenue":"Direct revenue"},"revenueVsEvents":{"title":"Revenue vs Klaviyo events","sub":"Bars = revenue, line = email/SMS events sent"},"attribution":{"title":"Channel attribution: GA4 vs WooCommerce","subtitle":"Both sides shown so you can see the tracking gap. Positive gap = Woo recorded revenue GA4 missed.","empty":"No channel data in this window.","orders":"{count, plural, one {# order} other {{formatted} orders}}","footnote":"GA4 revenue = sessions GA4 attributed to the channel. Woo revenue = matched via <code>_wc_order_attribution_*</code> on each order. A positive gap means Woo saw more revenue from that channel than GA4, usually tracking missed sessions.","headers":{"channel":"Channel","ga4Sessions":"GA4 sessions","ga4Revenue":"GA4 revenue","wooRevenue":"Woo revenue","gap":"Gap"}},"klaviyoEmpty":{"title":"Klaviyo not connected","body":"Connect Klaviyo to see attribution share + revenue overlap.","cta":"Connect Klaviyo"}},"merchant":{"title":"Google Merchant Center","subtitle":"Shopping feed health for {merchant}. Sync runs on your plan's interval.","noData":{"title":"No Merchant Center snapshots yet","body":"Your first sync is still running or hasn't fired. Come back in a few minutes."},"tiles":{"total":"Total products","approved":"Approved","warning":"Warning","disapproved":"Disapproved","pending":"Pending review"},"status":{"approved":"Approved","warning":"Warning","disapproved":"Disapproved","pending":"Pending"},"trend":{"title":"Product status over time","sub":"Stacked count per day, trailing {days} days","empty":"No snapshots in this range yet."},"accountIssues":{"title":"Account-level issues","sub":"Site-wide problems Google raised on your Merchant Center account","learnMore":"How to fix","noIssues":"No account-level issues. Your Merchant Center account looks healthy."},"disapproved":{"title":"Currently disapproved products","sub":"{count, plural, one {# product needs attention} other {# products need attention}}","empty":"No disapproved products right now.","headers":{"title":"Product","code":"Issue","action":"Fix"}}},"refunds":{"title":"Refunds and disputes","subtitle":"Order reversals and chargebacks, trailing {days} days.","tiles":{"rate":"Refund rate","refundCount":"Refunds","refundGross":"Refunded revenue","disputes":"Open disputes"},"trend":{"title":"Refunds over time","sub":"Orders placed vs. refunded per day, trailing {days} days","empty":"No orders or refunds in this range.","ordersLegend":"Orders placed","refundsLegend":"Refunds"},"products":{"title":"Top refunded products","sub":"Products that appear in the most refund orders","empty":"No refunded products in this window.","headers":{"product":"Product","count":"Refund count","gross":"Refunded gross"}},"reasons":{"title":"Refund reasons","sub":"What customers said (or an empty reason).","empty":"No refunds in this window to categorize.","others":"Others"},"disputes":{"title":"Chargebacks","sub":"Stripe and PayPal disputes on any order in the last 90 days","empty":"No open chargebacks. Nice.","headers":{"order":"Order","gateway":"Gateway","amount":"Amount","raised":"Raised","open":"Open"}}},"ask":{"title":"Pre-built questions","subtitle":"Quick answers without writing a query. Period-scoped where it makes sense.","emptyRow":"No data.","seeMore":"See more →","topLandingPages":{"title":"Top landing pages by revenue","hint":"Where GA4-attributed buyers entered your site","headline":"{count, plural, one {# page drove sales} other {# pages drove sales}}","rowSub":"{sessions} sessions · {conversions} conv"}},"kpiStrip":{"revenue":"Revenue","orders":"Orders","aov":"AOV","units":"Units","uniqueBuyers":"Unique buyers","refundRate":"Refund rate","delta":{"noPrevData":"no prev data","flat":"flat"}},"archive":{"title":"Insight archive","subtitle":"{count, plural, one {# past insight for this store.} other {# past insights for this store.}}","filters":{"searchPlaceholder":"Search insights…","anyCategory":"Any category","anySeverity":"Any severity","submit":"Filter"},"table":{"noResults":"No insights match these filters.","headerDate":"Date","headerCategory":"Category","headerSeverity":"Severity","headerInsight":"Insight","open":"Open","orphan":"orphan","severity":{"critical":"critical","high":"high","warning":"warning","info":"info"}}},"emptyStores":{"title":"No stores connected yet","body":"Connect a store first, then come back here for the analytics.","cta":"Connect a store"}},"findingsPanel":{"toggle":{"show":"Show raw signals","hide":"Hide raw signals","help":"The deterministic facts behind the brief. SQL output, no AI."},"common":{"dash":"—"},"sections":{"revenue":"Revenue","stockOutRisk":"Stock-out risk","lowStockUnconfirmed":"Low stock, needs your input","slowMovers":"Slow movers","lapsedVips":"Lapsed VIPs","newCustomerTrend":"New customer trend"},"revenue":{"yesterdayGross":"Yesterday gross","yesterdayOrders":"Yesterday orders","prev7dAvgGross":"Prev 7d avg gross","deltaVsAvg":"Delta vs avg"},"stockOut":{"detail":", {stock} on hand, {days}d cover at {velocity}/day"},"lowStockUnconfirmed":{"help":"Confirm whether each is a true near-stockout or an intentional limited edition. Skyzer remembers your answer."},"slowMover":{"detail":", {stock} on hand, last sale {days}d ago"},"lapsedVip":{"noEmail":"(no email)","detail":", {ltv} LTV, {days}d since last purchase"},"newCustomerTrend":{"last7d":"Last 7d","prev7d":"Prev 7d","delta":"Delta"},"scope":{"footnote":"Scope: {days} days of order history · {tracked} stock-managed products tracked · {limited} flagged limited edition · {total} total products in catalog."},"productRow":{"skuPrefix":"SKU {sku}","stock":"{stock} on hand","lastSold":"last sold {days}d ago","markLimited":"Yes, intentionally limited","markAlert":"No, alert me on this","savedLimited":"✓ Saved. We'll skip this product in future briefs.","savedAlert":"✓ Saved. We'll alert you on near-stockouts going forward."},"errors":{"requestFailed":"Request failed ({status})","saveFailed":"Save failed"}},"connect":{"index":{"metaTitle":"Connect a source","title":"Connect a source","subtitle":"Each source feeds Skyzer's daily brief. The more you connect, the more cross-channel context the brief has.","backToDashboard":"← Back to dashboard","storeLimit":"Your {plan} plan supports {count, plural, one {# store} other {# stores}}. You've reached the limit. Upgrade your plan to add another, or disconnect an existing store first.","badges":{"soon":"soon","upgrade":"upgrade"},"card":{"notIncluded":"Not included on your {plan} plan."},"connectors":{"woocommerce":{"blurb":"Orders, products, customers, inventory."},"klaviyo":{"blurb":"Campaigns, flows, segments, subscriber growth."},"googleAnalytics":{"blurb":"Traffic, sessions, attribution, GA4 ecommerce events."},"googleMerchantCenter":{"blurb":"Feed health, product disapprovals, Shopping account issues."},"shopify":{"blurb":"Same as WooCommerce, for Shopify merchants."}}},"woocommerce":{"metaTitle":"Connect WooCommerce","metaDescription":"Connect your WooCommerce store to Skyzer.","backToDashboard":"Back to dashboard","reconnectMode":"Reconnect mode","eyebrow":{"connect":"Connect a store","reconnect":"Reconnect a store"},"title":{"connect":"Connect your WooCommerce store","reconnect":"Reconnect {name}"},"intro":{"connect":"Three ways to connect, pick whichever fits your setup. We never see your WordPress password, and you can revoke access at any time from your WooCommerce admin.","reconnect":"Generate fresh REST keys for <link></link>. Your historical data, briefs, and store ID stay in place, we only rotate the credentials and re-register webhooks. A new backfill will run to catch anything that changed since the last sync."},"gate":{"title":"Store limit reached","body":"Your {plan} plan allows {limit, plural, one {# store} other {# stores}}, and you've connected {usage}. Disconnect a store from the dashboard, or upgrade your plan to connect more.","manageExisting":"Manage existing stores","seePricing":"See pricing"},"help":{"title":"Which method should I pick?","oneClick":{"title":"One-click (recommended)","body":"Click, land on your WordPress admin, approve, done. Works on most stores."},"manual":{"title":"Manual REST keys","body":"For sites that block the redirect (locked-down admin areas, IP allowlists). Generate keys in WooCommerce, Settings, Advanced, REST API."},"plugin":{"title":"Plugin","body":"Coming soon. Best for stores with iThemes Security, Wordfence, or other plugins that gate the WordPress REST API. Gives Skyzer richer signals for better briefs."}},"return":{"tryAgain":"Try again","cancelled":{"title":"Approval cancelled","body":"No problem, you can come back any time. We didn't store anything."},"error":{"title":"Couldn't finish connecting"},"finishing":{"title":"Finishing up…","body":"WooCommerce is sending us your credentials. This page will refresh automatically."}}},"ga4":{"metaTitle":"Connect Google Analytics","backToDashboard":"Back to dashboard","backToConnect":"Back to connect","title":"Connect Google Analytics","subtitle":"We'll read your GA4 property's traffic, acquisition, and conversion data. Read-only.","signInGoogle":"Sign in with Google","scopeNote":"Skyzer only requests read-only access to your Google Analytics data. We never modify your GA4 configuration.","gate":{"title":"Google Analytics isn't included in your plan","body":"Your {plan} plan doesn't include the Google Analytics connector. Upgrade to add traffic and attribution data to your daily brief.","currentPlan":"current","seePricing":"See pricing"},"empty":{"needStorePrefix":"You need to connect a store first.","connectWoo":"Connect WooCommerce","allConnected":"All your stores already have Google Analytics connected. Disconnect from a store first to reconnect.","none":"No eligible stores."},"resume":{"notice":"Resume, you authenticated but haven't picked a property yet","pickProperty":"Pick a property"},"reconnect":{"notice":"Google refresh token expired, reconnect to resume sync","button":"Reconnect"},"connected":{"notice":"Connected. Reconnect only if you want to switch property or refresh the token early."},"selectProperty":{"backToConnect":"Back to connect","title":"Pick your GA4 property","subtitle":"We'll sync data for: {name}","empty":{"body":"No GA4 properties found on this Google account. Make sure you signed in with the account that owns your Analytics property, then","startOver":"start over"},"errors":{"couldNotList":"Could not list properties","listPrefix":"Could not list your GA4 properties"}}},"gmc":{"metaTitle":"Connect Google Merchant Center","backToDashboard":"Back to dashboard","backToConnect":"Back to connect","title":"Connect Google Merchant Center","subtitle":"We'll monitor your Shopping feed: disapproved products, account-level policy issues, feed health trends.","signInGoogle":"Sign in with Google","scopeNote":"Skyzer only requests read-only access to your Merchant Center data. We never modify your product feed or account settings.","gate":{"title":"Google Merchant Center isn't included in your plan","body":"Your {plan} plan doesn't include the Google Merchant Center connector. Upgrade to monitor your Shopping feed health.","currentPlan":"current","seePricing":"See pricing"},"empty":{"needStorePrefix":"You need to connect a store first.","connectWoo":"Connect WooCommerce","allConnected":"All your stores already have Google Merchant Center connected. Disconnect from a store first to reconnect.","none":"No eligible stores."},"resume":{"notice":"Resume, you authenticated but haven't picked a merchant account yet","pickAccount":"Pick an account"},"reconnect":{"notice":"Google refresh token expired, reconnect to resume sync","button":"Reconnect"},"connected":{"notice":"Connected. 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For now, the <oneClick>One-click</oneClick> tab is the fastest way to connect."}},"ga4Picker":{"searchPlaceholder":"Search {count, plural, one {# property} other {# properties}}…","noMatch":"No properties match \"{query}\".","confirm":"Connect this property","errors":{"httpStatus":"HTTP {status}","requestFailed":"Request failed"}},"klaviyoForm":{"title":"Connect Klaviyo","subtitle":"Paste a private API key with read access. We'll validate it before saving.","backToDashboard":"Back to dashboard","empty":{"allTaken":"Every store in your workspace is already connected to Klaviyo. Add another store first, or disconnect Klaviyo from an existing store to reconnect.","needStore":"Connect a WooCommerce store first, Klaviyo data only becomes useful when we can cross-reference it with your orders and customers.","connectWoo":"Connect WooCommerce"},"success":{"title":"Klaviyo connected","body":"We'll pull campaigns, flows, profiles, and signup forms in the background. 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Your historical data stays in Skyzer.","cancel":"Cancel","disconnect":"Disconnect"},"flash":{"credentialsInvalid":"Credentials no longer work. Opening reconnect…","registeredOk":"Registered {count, plural, one {# webhook} other {# webhooks}}. Real-time sync is live.","registeredWithFailures":"Registered {count, plural, one {# webhook} other {# webhooks}} ({failures} failed, drift catcher will fill gaps).","disconnected":"Disconnected {name}.","disconnectedWithCleanup":"Disconnected {name} ({count, plural, one {# webhook} other {# webhooks}} cleaned up)."},"errors":{"requestFailed":"Request failed ({status})","generic":"Something went wrong"}},"syncStatus":{"metaTitle":"Syncing your store","eyebrow":"Setting up","titleRunning":"Syncing {name}…","subtitleRunning":"We're pulling orders, customers, products, and inventory. This takes a few minutes.","subtitleFailed":"Something went wrong during the initial sync. 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Your first brief lands tomorrow at 8 AM."},"statusRow":{"loading":"Checking…","pending":"Queued, worker picks it up within 5 minutes","running":"Backfilling your store data…","completed":"Sync complete","failed":"Sync failed"},"errors":{"fetchStatus":"Could not fetch sync status","httpStatus":"HTTP {status}","network":"Network error"}}},"settings":{"team":{"title":"Team","subtitle":"Manage who has access to {name}. Invited teammates share the workspace, plan, and connected stores.","roles":{"owner":"owner","admin":"admin","member":"member","super_admin":"super admin"},"banner":{"suspended":"{count, plural, one {# member} other {# members}} suspended, workspace over seat limit","warned":"{count, plural, one {# member} other {# members}} losing access on {date}","graceDeadline":"the grace deadline","currentPlan":"current","body":"Your {plan} plan allows {limit, plural, one {# seat} other {# seats}} but the team is currently at {used}. Upgrade the plan or remove a teammate to restore access. Nothing is deleted, suspended members can be reactivated anytime."},"invite":{"heading":"Invite a teammate","seatsUsed":"{used} of {limit} seats used","emailLabel":"Email","emailPlaceholder":"teammate@yourstore.com","roleLabel":"Role","submit":"Send invite","footnoteOk":"Invitations expire in 14 days. You can re-send or revoke them below.","footnoteCap":"Seat limit reached. 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No AI here, just SQL.","generatedPrefix":"Generated {relative}","generatedPrefixWithCost":"Generated {relative} · cost ${cost}","briefIdLabel":"brief.id {id}…","relSeconds":"{n}s ago","relMinutes":"{n}m ago","relHours":"{n}h ago","relDays":"{n}d ago","emptyNoStoreTitle":"Connect a store first","emptyNoStoreBody":"Daily briefs need a connected store to analyze.","connectWooCta":"Connect WooCommerce","emptyNoBriefTitle":"No brief yet for {storeName}","emptyNoBriefBody":"The first brief is generated after the initial backfill completes. If you connected this store within the last few minutes, refresh in a bit. Otherwise the daily cron runs at 8 AM in your timezone.","backToDashboard":"Back to dashboard","actedAgo":"acted {relative}","sevCritical":"critical","sevHigh":"high","sevWarning":"warning","sevInfo":"info","catInventory":"inventory","catRevenue":"revenue","catCustomers":"customers","catMarketing":"marketing","whyThisMatters":"Why this matters","suggestedFix":"Suggested fix","openLink":"Open","evidence":"Evidence","evidenceEmpty":"No structured evidence attached to this item.","history":"History","historyDone":"done","provenance":"Detail generated by {model} · cached after first open","provenanceWithCost":"Detail generated by {model} · ${cost} · cached after first open","noVariantData":"No variant data for this brief. <link>Back to dashboard</link>","actionMarkedLimited":"You marked this as limited edition","actionConfirmedAlert":"You confirmed the alert","actionDismissed":"You dismissed this","actionClickedFallback":"You clicked \"{label}\"","relJustNow":"just now","relMinutesAgo":"{n}m ago","relHoursAgo":"{n}h ago","relDaysAgo":"{n}d ago","evLabelBuyersMissed":"Buyers missed","evLabelRevenueAtRisk":"Revenue at risk","evLabelRecentBuyerMissed":"Recent buyer · missed","evPlacedOn":"Placed {date}","evLabelVipsNoWinback":"VIPs not in winback","evLabelLapsedVipNoWinback":"Lapsed VIP · no winback","evLtvSuffix":"{amount} LTV","evLabelLapsedVips":"Lapsed VIPs","evLapsedVipsSecondary":"Top spenders without a recent order","evLabelCombinedLtv":"Combined LTV","evLabelLapsedVip":"Lapsed VIP","evDaysSinceLastOrder":"{n} days since last order","evLabelYesterday":"Yesterday","evLabelPrior7d":"Prior 7-day average","evLabelChange":"Change","evChangeSecondary":"Yesterday vs prior 7d avg","evStockOutLabel":"{sku} · stock-out risk","evSellingPerDay":"Selling ~{velocity}/day","evLeftSuffix":"{n} left","evConfirmLimitedLabel":"{sku} · confirm limited","evDaysSinceLastSale":"{n} days since last sale","evOnHandSuffix":"{n} on hand","evLabelSubscribersToday":"Subscribers today","evLabelDailyGrowth7d":"Daily growth (7d)","evDailyGrowth30d":"vs {n}/day (30d)","evLabelKlaviyoFlowDormant":"Klaviyo flow · dormant","evDaysSinceTrigger":"{n} days since trigger","evNeverTriggered":"Never triggered","evLifetimeSuffix":"{amount} lifetime","evLabelSignupFormLowConvert":"Signup form · low convert","evSubmitsOverViews":"{submits} / {views} views"},"actions":{"errNoProduct":"No product attached to this action","errProductSettings":"productSettings: HTTP {status}","errSaveFailed":"Save failed","doneLimited":"Flagged as limited edition","doneAlert":"We'll alert you on near-stockouts","yesLimited":"Yes, limited","noAlertMe":"No, alert me","reOpen":"Re-open","labelReviewInventory":"Review inventory","labelReviewSlowMovers":"Review slow movers","labelReviewRevenue":"Review revenue","labelDraftCampaign":"Draft campaign","labelReviewTrend":"Review trend","labelConfirm":"Confirm","labelOpen":"Open"},"variants":{"labelVariantA":"Variant A","labelVariantB":"Variant B","labelYourPick":"Your pick","labelOther":"Other","chosenLabel":"Your pick","ariaUseful":"Useful","ariaNotUseful":"Not useful","errRequestFailed":"Request failed ({status})","errVoteFailed":"Vote failed","viewOtherVersion":"View the version you didn't pick ({provider} · {model})","variantNoItems":"This variant produced no items.","actionLabel":"Action","productsSuffix":"{n} product(s)","customersSuffix":"{n} customer(s)","catInventory":"Inventory","catRevenue":"Revenue","catCustomers":"Customers","catMarketing":"Marketing","sevCritical":"critical","sevHigh":"high","sevWarning":"warning","sevInfo":"info","hintBothUseful":"Both marked useful, keeping both visible.","hintBothNotUseful":"Both marked not useful, we'll iterate the prompt.","hintVoteOther":"Vote on the other variant too to lock in your pick.","hintTapThumbs":"Tap the thumbs on each variant to help us learn which model writes better briefs for you."}},"orders":{"list":{"eyebrow":"Operations","title":"Orders","subtitle":"The live queue. 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They'll show up here once orders are synced."},"detail":{"connectStoreFirst":"Connect a store first.","backToCustomers":"Back to customers","unknownCustomer":"Unknown customer","lastOrderToday":"Last order today","lastOrderDaysAgo":"Last order {n}d ago","statLifetimeSpend":"Lifetime spend","statLifetimeOrders":"Lifetime orders","statUnitsBought":"Units bought","statAov":"AOV","statFirstOrder":"First order","klaviyoLabel":"Klaviyo","consentEmail":"Email","consentSms":"SMS","consentSmsMarketing":"SMS marketing","consentSmsTransactional":"SMS transactional","consentSubscribed":"Subscribed","consentUnsubscribed":"Unsubscribed","consentNeverSubscribed":"Never subscribed","consentSuppressed":"Suppressed","consentUnknown":"Unknown","lastEventLabel":"Last event","lastEventValue":"{name} · {date}","activity":"Activity","phoneLabel":"Phone","viewEventsLink":"{count, plural, one {# event →} other {# events →}}","noKlaviyoProfile":"No matching Klaviyo profile for this email yet.","acquisitionLabel":"Acquisition","acqSource":"Source","acqMedium":"Medium","acqCampaign":"Campaign","acqTerm":"Term","acqContent":"Content","acqFrom":"from {source}","acqNone":"No attribution data captured for this customer. <link>Enable Order Attribution in WooCommerce</link> to capture UTM source/medium/campaign on new orders.","orderHistoryEyebrow":"Order history","noOrdersYet":"No orders yet","orderCount":"{count, plural, one {# order} other {# orders}}","colDate":"Date","colOrder":"Order","colStatus":"Status","colItems":"Items","colUnits":"Units","colTotal":"Total","topProductsEyebrow":"Top products","lifetimeFavorites":"Lifetime favorites","noPurchasesYet":"No purchases yet.","skuPrefix":"SKU {sku} · ","unitCount":"{count, plural, one {# unit} other {# units}}","wooCta":"WooCommerce","findOrders":"Find orders","profilePropertiesTitle":"Profile properties ({count})","klaviyoSystemLabel":"Klaviyo system","orderStatuses":{"completed":"Completed","processing":"Processing","shipped":"Shipped","delivered":"Delivered","cancelled":"Cancelled","failed":"Failed","refunded":"Refunded"}},"timeline":{"eyebrow":"Klaviyo events","noEventsYet":"No events yet","eventCount":"{count, plural, one {# event} other {# events}}","allEventTypes":"All event types","openInKlaviyo":"Open in Klaviyo →","noEventsMatch":"No events match this filter.","flowLabel":"flow {id}","events":{"flowTriggered":"Flow triggered","flowSent":"Flow sent","flowSkipped":"Flow skipped","flowFiltered":"Flow filtered","activeOnSite":"Active on site","openedEmail":"Opened email","clickedEmail":"Clicked email","placedOrder":"Placed order","startedCheckout":"Started checkout","viewedProduct":"Viewed product","orderedProduct":"Ordered product"}}},"audiences":{"title":"Audiences","eyebrow":"Marketing","subtitle":"Auto-generated customer lists you can push to your email and ad platforms in one click.","empty":{"title":"No audiences yet","body":"Generate your two starter audiences to see them here.","cta":"Generate starter audiences"},"seedRemaining":"Generate {count} more starter audience(s)","refresh":"Refresh","membersLabel":"members","refreshedRelative":"refreshed {when}","pushedAtRelative":"pushed {when}","neverPushed":"Never pushed","previewLine":"e.g. {example} ({ltv} LTV) + {rest} more","klaviyoRequired":"Requires Klaviyo (skipped)","emptyAudienceReason":"This audience has 0 members. Refresh it, or wait for the underlying data to change.","activity":{"title":"Recent activity","subtitle":"Push history for this store (Klaviyo pushes, CSV downloads, Meta uploads).","empty":"No pushes yet. Once you push an audience, it lands here.","statusPushed":"Pushed","statusDownloaded":"Downloaded","statusFailed":"Failed","statusPending":"Pending","countLine":"{added} of {total} added","countLineTotal":"{total} members","removedLine":"{removed} pruned","externalIdTitle":"External list ID at the destination platform"},"pushStatus":{"success":"Pushed","failed":"Failed","pending":"Pushing..."},"templates":{"lapsed_vips_not_in_winback":{"name":"Lapsed VIPs not in a winback flow","description":"Your top-decile-LTV customers who are past the 'lapsed' threshold AND aren't in your mapped winback segment (or any winback-named segment if unmapped)."},"recent_buyers_not_in_welcome":{"name":"Recent buyers missed by welcome","description":"Customers who bought in the last 14 days but aren't subscribed in Klaviyo, so your welcome flow never reached them."},"at_risk_customers":{"name":"At risk customers","description":"Customers whose last order falls between your 'at risk' and 'lapsed' thresholds. Configure the days in Store Settings."},"lapsed_customers":{"name":"Lapsed customers","description":"Customers whose last order falls between your 'lapsed' and 'inactive' thresholds. Configure the days in Store Settings."},"inactive_customers":{"name":"Inactive customers","description":"Customers whose last order is older than your 'inactive' threshold. Cold list. Configure the days in Store Settings."}},"destinations":{"klaviyo":{"name":"Klaviyo","push":"Push to Klaviyo","disabledReason":"Connect Klaviyo first."},"csv":{"name":"CSV","push":"Download CSV","download":"Download CSV","disabledReason":""},"meta":{"name":"Meta Ads","push":"Push to Meta","disabledReason":"Connect Meta Ads first (Custom Audiences)."},"google_ads":{"name":"Google Ads","push":"Push to Google Ads","disabledReason":"Connect Google Ads first (Customer Match)."}}},"storeSettings":{"title":"Store settings","subtitle":"Configure lifecycle thresholds and how Klaviyo segments map to Skyzer roles. 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Unlikely to reactivate without a strong offer.","ladderTitle":"Current ladder","ladderLine":"Active < {atRisk}d, At risk {atRisk}-{lapsed}d, Lapsed {lapsed}-{inactive}d, Inactive >{inactive}d"},"products":{"title":"Products not selling","subtitle":"How long a published, in-stock product can go without a sale before Skyzer flags it. Used by the daily brief, the Insights page and the Products filter.","staleDaysLabel":"Days without a sale","staleDaysHint":"Between {min} and {max} days. Default 60."},"mapping":{"title":"Klaviyo segment + flow mapping","subtitle":"Tell Skyzer which of your Klaviyo segments correspond to each role. Unmapped roles fall back to matching by segment name (winback, at risk, etc.).","unmapped":"-- Unmapped (use name-matching fallback) --","unmappedMulti":"-- No segments selected (name-matching fallback) --","nSelectedTemplate":"{count} segments selected","klaviyoNotConnected":"Klaviyo isn't connected on this store. Connect it first to pick real segments here.","klaviyoError":"Couldn't load Klaviyo segments: {error}","searchSegments":"Search segments...","searchFlows":"Search flows...","noMatch":"No match.","clear":"Clear","refresh":"Refresh from Klaviyo","lastRefreshed":"Directory refreshed {when}","neverRefreshed":"Directory not cached yet","roles":{"winback":{"label":"Winback segment","hint":"Customers you're actively trying to re-engage. Skyzer excludes matches from the Lapsed VIPs audience."},"welcome":{"label":"Welcome flow","hint":"Your welcome/onboarding flow. Recent buyers not reached by it become the 'missed by welcome' audience."},"atRisk":{"label":"At risk segment","hint":"Optional: your existing at-risk segment. Skyzer surfaces only customers NOT in it."},"lapsed":{"label":"Lapsed segment","hint":"Optional: your existing lapsed segment. Skyzer surfaces only customers NOT in it."},"inactive":{"label":"Inactive segment","hint":"Optional: your existing inactive segment. Skyzer surfaces only customers NOT in it."}}}}},"emails":{"common":{"brandFooter":"Sent by Skyzer - skyzer.io"},"magicLink":{"subject":"Your Skyzer sign-in link","preheader":"One click and you're in. The link expires in 24 hours.","title":"Sign in to Skyzer","body":"Click the button below to sign in. No password required.","cta":"Sign in to Skyzer","orPaste":"Or paste this URL into your browser:","expires":"This link is valid for 24 hours. If you didn't request it, you can ignore this email.","footer":"Requested {when} - Skyzer.io"},"invite":{"subject":"Join {workspace} on Skyzer","preheader":"{inviter} added you as {role}. Accept by {date}.","eyebrow":"Invitation","heading":"Join {workspace} on Skyzer","bodyHtml":"{inviter} invited you to collaborate in the {workspace} workspace. You'll share the same stores, connectors, and daily brief.","yourRoleLabel":"Your role","cta":"Accept invitation","pasteLink":"or paste this link into your browser:","expiresHtml":"This invitation expires on {date}. If it expires, ask {inviter} to send a new one.","whatIsSkyzerHeading":"What is Skyzer?","whatIsSkyzerBody":"A daily operational brief for ecommerce teams. One screen each morning showing what changed in your stores and email overnight, and what to do about it today.","footerDisclaimer":"Didn't expect this? You can safely ignore the email - nothing happens until you click Accept.","footerBrandHtml":"Sent by Skyzer - {link}","roleLabel":{"owner":"Owner","admin":"Admin","member":"Member"},"roleBlurb":{"owner":"Full access. Manage billing, plan, and the whole team.","admin":"Connect stores, invite teammates, and run the workspace.","member":"Read the daily brief and insights for this workspace."},"text":{"intro":"{inviter} invited you to {workspace} on Skyzer.","role":"Role: {role} - {blurb}","acceptPrompt":"Accept the invitation:","expires":"This link expires on {date}.","whatIsSkyzerHeading":"What is Skyzer?","whatIsSkyzerBody":"A daily operational brief for ecommerce teams - one screen showing what changed in your stores and email overnight, and what to do about it today.","disclaimer":"If you weren't expecting this, you can safely ignore the email."}},"passwordReset":{"subject":"Reset your Skyzer password","cta":"Set a new password","text":{"intro":"Someone (hopefully you) asked to reset the password on your Skyzer account.","instruction":"Click the link below to set a new password. The link expires in 30 minutes.","security":"If you didn't ask for this, you can ignore this email. Your password stays the same."},"html":{"intro":"Someone (hopefully you) asked to reset the password on your Skyzer account.","instruction":"Click the button below to set a new password. The link expires in 30 minutes.","paste":"Or paste this URL into your browser:","security":"If you didn't ask for this, you can ignore this email. Your password stays the same."}},"membershipSuspension":{"subject":"Action needed: your access to {workspace} ends {date}","preheader":"{workspace} downgraded to {plan}. Ask the owner to upgrade or remove a teammate before {date}.","eyebrow":"Action needed","heading":"Your access to {workspace} ends {date}","bodyHtml":"{workspace} changed plans to {plan}, which doesn't include enough seats for the current team. You're one of the most recent members, so your access will pause on {date} unless the team frees up a seat or upgrades.","calloutStrong":"Nothing is deleted.","calloutHtml":"{strong} Your data and history stay intact. The owner can restore access at any time by upgrading or removing another teammate.","whatHeading":"What to do","whatUpgrade":"Ask the workspace owner to upgrade {workspace}.","whatFreeSeat":"Or coordinate with the team to remove a teammate before {date}.","cta":"Open team settings","footerDisclaimer":"You're receiving this because you're a member of {workspace} on Skyzer.","text":{"greeting":"Hi {name},","body":"{workspace} recently changed plans. The new plan doesn't include enough seats for the current team, so your access is scheduled to end on {date}.","whatHeading":"What you can do:","whatUpgrade":"- Ask the workspace owner to upgrade {workspace} so everyone keeps access.","whatFreeSeat":"- Or coordinate with the team to free a seat before {date}.","manageHere":"Manage the team here:","reassurance":"If access ends, your account isn't deleted. The owner can restore it any time by upgrading or removing another member."}}}},"now":"$undefined","timeZone":"UTC","children":"$L12"}] </article></body></html>